Terms of Services

Welcome to ShahjiFoods.com! These Terms of Service ("Terms") govern your access to and use of the Shahji Foods website (the "Website") and the services offered through it. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

We may update or change these Terms at any time, and such changes will be posted on this page. By continuing to use the Website after any such changes, you accept those changes.

1. Acceptance of Terms

By accessing or using ShahjiFoods.com (the "Website") and any services, products, or content made available through the Website, you agree to be bound by these Terms of Service and all applicable laws and regulations. You may not use the Website if you do not agree to these Terms.

We may update or change these Terms at any time, and such changes will be posted on this page. By continuing to use the Website after any such changes, you accept those changes.

2. Use of the Website

You agree to use the Website and Services solely for lawful purposes.
You agree not to engage in any activity that could harm, disrupt, or interfere with the Website's operation or the experience of other users.
You must be at least 18 years old to place orders on ShahjiFoods.com.

3. Account Registration

In order to place an order or access certain features on the Website, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during the registration process.
Maintain the confidentiality of your account and password.
Be fully responsible for all activities under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Products and Availability

We make every effort to ensure that the products listed on our Website are available and accurately described. However, we do not guarantee the availability of products and reserve the right to limit quantities or discontinue items at any time without prior notice. All products are subject to availability and may be out of stock or backordered.

5. Pricing and Payment

All prices on the Website are listed in Indian Rupees (INR) and are subject to change without notice.
We accept payment via various methods, including credit/debit cards, UPI, online wallets, net banking, Cash on Delivery (where available), and other payment gateways. By providing payment information, you authorize us to charge the applicable fees for the items ordered.
In the case of an incorrect price or other pricing errors, we reserve the right to cancel or refuse an order. In such cases, you will be notified and refunded any amounts paid.

6. Shipping and Delivery

Shipping fees will be calculated at checkout based on your delivery address and chosen delivery method.
We aim to dispatch your order as soon as possible, but shipping times may vary depending on your location.
While we strive for timely delivery, we are not responsible for any delays caused by third-party carriers or circumstances beyond our control.

Please refer to our Shipping Policy for more details on shipping procedures and costs.

7. Returns and Refunds

We offer a return policy that allows for the return of eligible items within 3 days of receiving the order. Products must be unused, undamaged, and in their original packaging to be eligible for a return.

If you are dissatisfied with your purchase, please contact us through our Contact Us page for assistance.

Refunds will be processed to the original payment method once the return is approved, subject to our return and refund policy terms.

For more details on returns and refunds, please visit our Returns & Refund Policy page.

8. Intellectual Property

All content on the Website, including text, images, logos, graphics, product descriptions, trademarks, videos, designs, and other materials, is owned by Shahji Foods or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not use, copy, reproduce, modify, distribute, publish, or create derivative works from any content on the Website without prior written permission.

9. User-Generated Content

By submitting any content (such as reviews, comments, ratings, testimonials, photographs, or feedback) to ShahjiFoods.com, you grant us a perpetual, irrevocable, royalty-free license to use, display, reproduce, modify, and distribute that content across our Website, social media channels, advertising campaigns, and marketing materials.

You are solely responsible for the content you post and agree not to submit content that is unlawful, defamatory, misleading, offensive, or violates the rights of others.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. We encourage you to read the Privacy Policy to understand our practices.

11. Limitation of Liability

To the fullest extent permitted by law, Shahji Foods, its affiliates, officers, employees, agents, partners, and service providers shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use or inability to use the Website or any products purchased through the Website.

We do not guarantee the accuracy, completeness, or reliability of the content on the Website and are not responsible for any errors or omissions in such content.

12. Indemnification

You agree to indemnify and hold harmless Shahji Foods, its affiliates, officers, employees, agents, and service providers from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.

13. Contact Information

If you have any questions or concerns regarding these Terms of Service or your experience with Shahji Foods, please contact us:

Email: hello@shahjifoods.com
Phone: +91 9899968048
Address: AHUJA DAIRY PRODUCTS, 302-303, Aggarwal Cyber Plaza-1, Netaji Subhash Place, Pitampura, Delhi 110034, India